100% Satisfaction Guaranteed!
Our commitment is to bring you the finest and hard-to-find products from Italy,
but our ultimate goal is OUR CUSTOMER FULL SATISFACTION!
We want you to be pleased with our products,
and it is important to us to ensure your full satisfaction.
You can count on our Customer Service Policy.
If not fully satisfied you may return any unused item within 30 days*
for a refund, credit or exchange.



Should you need to return any of your purchases, please be careful when shipping back
the merchandise. Use all Artistica’s original packaging material and always
“double box” every single item, just as you received it.

Should a shipment arrive damaged you must contact us within 5 (Five) days from merchandise receipt. We will place the insurance claim with the carrier, and exchange/replacement will be promptly sent to you! No questions asked, but return authorization is required.

Please always contact us Toll-Free at: (800) 754-5363.
S&H Costs are not refundable. Gift Certificates are issued when the merchandise, received as a gift, is returned by the recipient.

*Wholesale Sales:
Same return policy applies, but limited to 5 (five) business days from receipt
date of merchandise.
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More information about our company and services? Check out our FAQ's section.